Hello all,
I'm trying to setup an event that we want to basically sell reservations. That is, we want to collect payment, but not seat them because our client wants to manually seat them. I've figured that out by creating a new MOS that allows us to take payments without seating/ticketing, but how do I keep an inventory of these sales?
What worries me is collecting money on these orders and over selling the house. I feel like I'm missing a step. Any ideas?
Thanks!
AJG
Hi Aaron,
The Single Sale Order Listing report might help you. It has a parameter for Seated Orders - yes/no. This report also makes a great receivables report. Give it a shot!
Cheers,
KMK
Aaron,
You’re not actually missing a step – it’s true that there’s no way to enforce a limit or capacity on unseated orders, and it’s technically possible to sell more than the capacity of a house or zone. The best options to avoid this, in my experience, are:
1. Schedule a report such as the Single Sale Order Listing (which has criteria for unseated orders and payment status) or the Box Office Statement (which has a line for number and value of unseated sub-lineitems) to keep tabs on the number sold. When you get close to or hit your capacity, take the event off-sale.
2. Instead of doing unseated orders, set up a GA house, and a dummy event, that is equivalent in capacity to the real one. Sell orders into the dummy event. When and if the dummy reaches capacity, you’re sold out. When you get to actually seating the real event in Tessitura (if you do) you can go into the existing orders, add the real performance and seat it, then delete the dummy-performance lineitem. Since the money’s already in the order, there won’t be any issues with exchanges or refunds.
Hope this helps,
Jonathan