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Automated ticket kiosks?

David Langdon
$organization

Are there any organizations out there that are using or have considered using automated ticket kiosks?

If so can you briefly share experiences, positive or negative?

Thanks!

  • $organization

    David:

    Have you had any direct feedback on this topic? 

  • $organization

    We're setting them up now - we should be live in a few weeks.  Please feel free to contact me then and I'll let you know how it's going.

  • $organization in reply to Ellen Holt

    Hey Ellen. 

    I'm dreaming of a kiosk in our theatre. Can you let me know if you had an easy time of installing these? What model did you guys purchase? Can you tell me what you paid and what comes with that price (support, warranty, etc). What type of software/hardware was needed? I want to avoid all the problems that Sarasota Opera seemed to have. 

     

    Thanks. 

    Adria Gunter-Subscription Manager, Studio Theatre

  • $organization in reply to Adria Gunter

    Well, we WERE supposed to have them up and running by now, but it's been postponed for another few months.  We do have kiosks for museum admission.  I can put you in touch with the fellow in IT in charge of it.

  • $organization

    Bummer. I’d appreciate the IT contact info.

    Thanks.

     

    Adria

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ellen Holt
    Sent: Wednesday, May 21, 2014 3:47 PM
    To: Adria Gunter
    Subject: Re: [Tessitura Ticketing Forum] Automated ticket kiosks?

     

    Well, we WERE supposed to have them up and running by now, but it's been postponed for another few months.  We do have kiosks for museum admission.  I can put you in touch with the fellow in IT in charge of it.

    From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>
    Sent: 5/21/2014 2:31:08 PM

    Hey Ellen. 

    I'm dreaming of a kiosk in our theatre. Can you let me know if you had an easy time of installing these? What model did you guys purchase? Can you tell me what you paid and what comes with that price (support, warranty, etc). What type of software/hardware was needed? I want to avoid all the problems that Sarasota Opera seemed to have. 

     

    Thanks. 

    Adria Gunter-Subscription Manager, Studio Theatre




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  • $organization in reply to Adria Gunter

    Does anyone have any information or updates on the ticket kiosks?  Ellen, what has the response been from patrons and staff to the admission kiosks?  Are they difficult to maintain?