Hi All.
I am researching call center contingency organizations. Presently we use Turnstyles and they are in our geographic area and are potentially subjected to the same weather conditions and outages as we are. Is anyone using another vendor and if so which one? I am looking to back up my back up!!!!
Thanks so much.
Susan,
does your org still use Turnstyles or another call center? I'm researching alternative support for our internal team and this post cropped up in my search.
thanks!
Kristin Smithson