Printing Aisles on tickets

We're co-presenting a show that's not at our usual venue, and need to print tickets soon.  The venue staff has asked that we print entry aisles on the tickets, so that their FOH staff can direct patrons easily.  For example, if you're in Section 2, seat 1, you would enter through Aisle 13, etc.

This isn't something that we normally do for our own tickets, and I'm having trouble figuring out 1) how to connect an aisle number to specific seats in the performances, and 2) how to actually print that on a ticket.

Unfortunately, this kind of snuck up on me, and now I'm in a bit of a time-crunch; does anyone have any insight on this?

Thanks in advance!

Christy Carlson

Senior Sales Manager

Seattle Repertory Theatre

 

  • Well… in our auditoriums, patrons are directed through specific doors (Doors A and F are main floor, Doors H and J are circle level, etc). I use the sections functionality in Facility mgr for that, and there’s a data element that I can have spit out on a ticket. I’d be happy to explain in more detail if it sounds like it might work for you…

     

    Cheers,

    Kathleen

     

    Kathleen Smith

    Sales Manager

    Royal and Derngate

    Guildhall Road

    Northampton

    NN1 1DP

     

    tel:  01604 655708

    e:  kathleen.smith@royalandderngate.co.uk

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christy Carlson
    Sent: 06 August 2009 18:02
    To: Kathleen Smith
    Subject: [Tessitura Ticketing Forum] Printing Aisles on tickets

     

    We're co-presenting a show that's not at our usual venue, and need to print tickets soon.  The venue staff has asked that we print entry aisles on the tickets, so that their FOH staff can direct patrons easily.  For example, if you're in Section 2, seat 1, you would enter through Aisle 13, etc.

    This isn't something that we normally do for our own tickets, and I'm having trouble figuring out 1) how to connect an aisle number to specific seats in the performances, and 2) how to actually print that on a ticket.

    Unfortunately, this kind of snuck up on me, and now I'm in a bit of a time-crunch; does anyone have any insight on this?

    Thanks in advance!

    Christy Carlson

    Senior Sales Manager

    Seattle Repertory Theatre

     



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  • We print entry information in a similar fashion using the field “section additional text” in the TR_section table.  Then you just add it to your ticket format.  Unfortunately, that means your aisles have to correspond to your sections so you need to keep that in mind when you build the sections in the facility map for this venue.

     

    Susan M. Crockett

    Chief Information Officer

    Ruth Eckerd Hall

    1111 N. McMullen Booth Rd.  l  Clearwater, FL 33759

    727.712.2757   l   Fax: 727.791.6020

    scrockett@rutheckerdhall.net

    Tickets to all of our great shows are on sale now at RuthEckerdHall.com

    Mamma_Mia_signature copy

     

    From: Christy Carlson [mailto:bounce-christycarlson2662@tessituranetwork.com]
    Sent: Thursday, August 06, 2009 1:02 PM
    To: Susan Crockett
    Subject: [Tessitura Ticketing Forum] Printing Aisles on tickets

     

    We're co-presenting a show that's not at our usual venue, and need to print tickets soon.  The venue staff has asked that we print entry aisles on the tickets, so that their FOH staff can direct patrons easily.  For example, if you're in Section 2, seat 1, you would enter through Aisle 13, etc.

    This isn't something that we normally do for our own tickets, and I'm having trouble figuring out 1) how to connect an aisle number to specific seats in the performances, and 2) how to actually print that on a ticket.

    Unfortunately, this kind of snuck up on me, and now I'm in a bit of a time-crunch; does anyone have any insight on this?

    Thanks in advance!

    Christy Carlson

    Senior Sales Manager

    Seattle Repertory Theatre

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Susan (and Kathleen),
     
    I think this might work for us........I didn't realize you could print additional text on sections - nifty!
     
    I'll look into it and let you know.
     
    Thank you both!
     
    Christy


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Susan Crockett
    Sent: Thursday, August 06, 2009 10:37 AM
    To: Christy Carlson
    Subject: RE: [Tessitura Ticketing Forum] Printing Aisles on tickets

    We print entry information in a similar fashion using the field “section additional text” in the TR_section table.  Then you just add it to your ticket format.  Unfortunately, that means your aisles have to correspond to your sections so you need to keep that in mind when you build the sections in the facility map for this venue.

     

    Susan M. Crockett

    Chief Information Officer

    Ruth Eckerd Hall

    1111 N. McMullen Booth Rd.  l  Clearwater, FL 33759

    727.712.2757   l   Fax: 727.791.6020

    scrockett@rutheckerdhall.net

    Tickets to all of our great shows are on sale now at RuthEckerdHall.com

    Mamma_Mia_signature copy

     

    From: Christy Carlson [mailto:bounce-christycarlson2662@tessituranetwork.com]
    Sent: Thursday, August 06, 2009 1:02 PM
    To: Susan Crockett
    Subject: [Tessitura Ticketing Forum] Printing Aisles on tickets

     

    We're co-presenting a show that's not at our usual venue, and need to print tickets soon.  The venue staff has asked that we print entry aisles on the tickets, so that their FOH staff can direct patrons easily.  For example, if you're in Section 2, seat 1, you would enter through Aisle 13, etc.

    This isn't something that we normally do for our own tickets, and I'm having trouble figuring out 1) how to connect an aisle number to specific seats in the performances, and 2) how to actually print that on a ticket.

    Unfortunately, this kind of snuck up on me, and now I'm in a bit of a time-crunch; does anyone have any insight on this?

    Thanks in advance!

    Christy Carlson

    Senior Sales Manager

    Seattle Repertory Theatre

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!