Ticket Design Elements Inquiry

Good afternoon,

What we would like to do is print out a field on our ticket, that tells the constituent which side of the house to enter on. (i.e. Left Stage, Right Stage, Center). I believe that prior to version 11 the only field that could be used for this is Additional Seat Text 1 and 2.  Data that is pulled from TR_SECTION. (Currently we use that field for other information).

The issue for us is that we have one Orchestra line -- in TR_SECTION. (to use that field we need to make 3 lines TR_SECTION (orchestra for left, right and center). This would also have to have us change facilities, and zones, and using this table would require a mass change across many other areas of tessitura.

I wanted to inquire, has any one seen any updates to version 11, that will help with identifying a field (that isn't in TR_SECTION) or hard code some logic on the ticket, that will return 'left' if the seat falls into some criteria? Do we then need a custom table?

Does anyone else have any other suggestions to make this work?

Thanks,

-Lisa

Parents
  • Former Member
    Former Member $organization

    We added Left, Right or Center to TR_Section in Additional Text last year and it was pretty simple to do.  Once you’ve done it on each facility you don’t have to think about it again.

     

    I added a screenshot of the system table, but it may not be able to be see no the forum.

     

    Let me know if you want to talk about it offline.

     

    Nicole

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lisa Rudnitsky
    Sent: Thursday, January 24, 2013 12:41 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Ticket Design Elements Inquiry

     

    Good afternoon,

    What we would like to do is print out a field on our ticket, that tells the constituent which side of the house to enter on. (i.e. Left Stage, Right Stage, Center). I believe that prior to version 11 the only field that could be used for this is Additional Seat Text 1 and 2.  Data that is pulled from TR_SECTION. (Currently we use that field for other information).

    The issue for us is that we have one Orchestra line -- in TR_SECTION. (to use that field we need to make 3 lines TR_SECTION (orchestra for left, right and center). This would also have to have us change facilities, and zones, and using this table would require a mass change across many other areas of tessitura.

    I wanted to inquire, has any one seen any updates to version 11, that will help with identifying a field (that isn't in TR_SECTION) or hard code some logic on the ticket, that will return 'left' if the seat falls into some criteria? Do we then need a custom table?

    Does anyone else have any other suggestions to make this work?

    Thanks,

    -Lisa




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    We added Left, Right or Center to TR_Section in Additional Text last year and it was pretty simple to do.  Once you’ve done it on each facility you don’t have to think about it again.

     

    I added a screenshot of the system table, but it may not be able to be see no the forum.

     

    Let me know if you want to talk about it offline.

     

    Nicole

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lisa Rudnitsky
    Sent: Thursday, January 24, 2013 12:41 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Ticket Design Elements Inquiry

     

    Good afternoon,

    What we would like to do is print out a field on our ticket, that tells the constituent which side of the house to enter on. (i.e. Left Stage, Right Stage, Center). I believe that prior to version 11 the only field that could be used for this is Additional Seat Text 1 and 2.  Data that is pulled from TR_SECTION. (Currently we use that field for other information).

    The issue for us is that we have one Orchestra line -- in TR_SECTION. (to use that field we need to make 3 lines TR_SECTION (orchestra for left, right and center). This would also have to have us change facilities, and zones, and using this table would require a mass change across many other areas of tessitura.

    I wanted to inquire, has any one seen any updates to version 11, that will help with identifying a field (that isn't in TR_SECTION) or hard code some logic on the ticket, that will return 'left' if the seat falls into some criteria? Do we then need a custom table?

    Does anyone else have any other suggestions to make this work?

    Thanks,

    -Lisa




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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