Hi,
We had to do a huge import of GA and Reserved orders. After it was complete, the imported orders are all under different order #'s than the original orders. Does anyone know the most efficient way to merge these orders?
Also, some of the orders didn't import at all and we're finding a few sporadically. Any advice on why a few of the orders didn't import at all?
Hi Ingram,
There are a few reasons why orders may not import. Be sure to always verify that your row counts when you preview the import equal the file that you are importing.However, don't go solely on that count as I believe there is at least one thing in the list I mention below that gives you a false positive in the review stage. I can't remember off the top of my head which it was. A couple things to check on.(Some of these may have been dealt with. My last import was in v10)Notes-I've noticed that overly long notes will cause an order to not import.Dates-Make sure the dates (order date, etc.) are formatted correctly Prefix/Suffix-If your prefix and suffixes don't match exactly (even a period counts), they will not importIf I think of anymore I'll let you know.
Cheers!