Wondering what is more common when using source codes for a discount: to attach the code to a MOS so that the code has to be entered BEFORE the event is selected (then the discount price type is automatically populated) or not attach the code to a specific event and hope that the ticket agent remembers to use the correct discount price type.
Hi Ellen,
We only use offers on web modes of sale. For our reps, we have created an SSRS report that allows them to enter the source code to find out all details of the offer, from the promotional keyword to use to the price type & reason code, to limits.
All we did is create a custom SQL table that links to the SSRS report for our reps.