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Auto Renewals?

Former Member
Former Member $organization

We're thinking of offering auto renewal as an option for our subscribers.  Just wondering - is anyone else offering this?  How are you processing them?  Any advice would be much appreciated!

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  • Former Member
    Former Member $organization
    Hi Karen!

    We haven't actually implemented this system yet, unfortunately.  We were prepared to offer it with online renewals this season with a checkbox on their checkout screen that would link to Tess and generate an attribute that we could use to find them, but we ended up re-scaling our houses this year and our marketing department didn't want to send to many confusing messages to our subscribers.  We're still considering it for our FY16 renewal campaign in January, however, now that we know how to capture them.  Hope to see you at the conference!


    On Thu, Aug 7, 2014 at 2:31 PM, Karen Diche <bounce-karendiche2059@tessituranetwork.com> wrote:

    Hi Traci!

    We're looking into offering this to our subscribers for our 15-16 season. Did your organization end up going through with this? I was hoping you could pass along any info or advice.

    Thanks!

    ~Karen

    _______________________________________________________
    Karen Diche
    Manager, Season Tickets
    Segerstrom Center for the Arts
    600 Town Center Drive, Costa Mesa, CA 92626
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

    From: Traci McKinney <bounce-tracimckinney2951@tessituranetwork.com>
    Sent: 12/18/2012 10:49:03 AM

    We're thinking of offering auto renewal as an option for our subscribers.  Just wondering - is anyone else offering this?  How are you processing them?  Any advice would be much appreciated!



    --
    View this message online at http://www.tessituranetwork.com/Community/forums/p/8750/37163.aspx#37163 or reply to this message

    Traci McKinney
    Tessitura Analyst
     
    Dallas Theater Center
    2400 Flora Street
    Dallas, TX 75201
    323.459.3708

Reply
  • Former Member
    Former Member $organization
    Hi Karen!

    We haven't actually implemented this system yet, unfortunately.  We were prepared to offer it with online renewals this season with a checkbox on their checkout screen that would link to Tess and generate an attribute that we could use to find them, but we ended up re-scaling our houses this year and our marketing department didn't want to send to many confusing messages to our subscribers.  We're still considering it for our FY16 renewal campaign in January, however, now that we know how to capture them.  Hope to see you at the conference!


    On Thu, Aug 7, 2014 at 2:31 PM, Karen Diche <bounce-karendiche2059@tessituranetwork.com> wrote:

    Hi Traci!

    We're looking into offering this to our subscribers for our 15-16 season. Did your organization end up going through with this? I was hoping you could pass along any info or advice.

    Thanks!

    ~Karen

    _______________________________________________________
    Karen Diche
    Manager, Season Tickets
    Segerstrom Center for the Arts
    600 Town Center Drive, Costa Mesa, CA 92626
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

    From: Traci McKinney <bounce-tracimckinney2951@tessituranetwork.com>
    Sent: 12/18/2012 10:49:03 AM

    We're thinking of offering auto renewal as an option for our subscribers.  Just wondering - is anyone else offering this?  How are you processing them?  Any advice would be much appreciated!



    --
    View this message online at http://www.tessituranetwork.com/Community/forums/p/8750/37163.aspx#37163 or reply to this message

    Traci McKinney
    Tessitura Analyst
     
    Dallas Theater Center
    2400 Flora Street
    Dallas, TX 75201
    323.459.3708

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