Ok folks I am flummoxed. In production elements most of our current season titles have disappeared, when I click on the Productions tab and sort it by the Titles column I find them, but when I go back to the titles tab, they disappear again, I can work on the production level but I cannot edit anything at the title level. Can anyone give me an idea of where to look to figure this thing out?
It was checked, I unchecked it and it made no difference.
Is the current only box checked on the Titles page? I have had this problem in the past when I got interrupted when setting up a performance and actually had not built or assigned a season to an event in the Production Season tab. I think the Title needs the season to know if it is current but when I uncheck the current only box then all of my titles appear.
Elizabeth Carlock
Director of Ticketing Services
The Granada Theatre
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Andrew Fogel Sent: Wednesday, December 05, 2012 12:37 PM To: Elizabeth Carlock Subject: [Tessitura Ticketing Forum] Disapering Titlels
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Thanks Elizabeth, but I have looked at it checked and unchecked and a number of titles from our current, past and upcomming seasons just are not showing up in the Titles Tab, though they do in the productions tab, so it is not the current box, but I do thank you for the thought.
Problem solved, FYI, here is our DBA'S explanation of what happend just in case any of you stumble on the same problem. Note; A massive inferiorty complex nessitates my explaining that I am NOT the "someone" referred to below. :)
. The reason for the titles not being displayed on the Titles tab was that someone had gone into the TR_COMPOSER system table and deleted 3 blank composer records. These records were tied to all the Titles that were missing. I have updated the database and moved all the titles with a missing composer to the TR_DEFAULT_COMPOSER record.