Fiscal Year on Posting

If the order has a transaction of Zero Adjustment (a payment to a payment), the Fiscal Year is derived from either the source’s campaign on the order or the source used at the time the payments are applied, which can differ from the original order source.

+Ryan Creps

+Tessitura Network

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Marty Jones
Sent: Wednesday, November 14, 2012 6:23 PM
To: Ryan Creps
Subject: [Tessitura Ticketing Forum] Fiscal Year on Posting

At a loss here, I have an order that had a couple exchanges done on it. When the posting report came out that included this order, we noticed that it was showing up in Fyear 2012 instead of 2013. Now I noticed that the source on this order belonged to a campaign with a fiscal year of 2012 so somebody selected the wrong source. But I was on the understanding that when looking at a posting report that it is pulled from either the performance or package that is generating the transaction and not the source. I am I wrong about this? If I am, is there a way to fix it?

Thanks,

Marty

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

If the order has a transaction of Zero Adjustment (a payment to a payment), the Fiscal Year is derived from either the source’s campaign on the order or the source used at the time the payments are applied, which can differ from the original order source.

+Ryan Creps

+Tessitura Network

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Marty Jones
Sent: Wednesday, November 14, 2012 6:23 PM
To: Ryan Creps
Subject: [Tessitura Ticketing Forum] Fiscal Year on Posting

At a loss here, I have an order that had a couple exchanges done on it. When the posting report came out that included this order, we noticed that it was showing up in Fyear 2012 instead of 2013. Now I noticed that the source on this order belonged to a campaign with a fiscal year of 2012 so somebody selected the wrong source. But I was on the understanding that when looking at a posting report that it is pulled from either the performance or package that is generating the transaction and not the source. I am I wrong about this? If I am, is there a way to fix it?

Thanks,

Marty

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!