We are getting new 300 dpi BOCAs and are currently using 200 dpi.
Has anyone out there switched printer types in the middle of a season? Any advice? Any known documentation about doing this? I've read that you can't have the two types installed at the same time. How do you go about rebuilding your ticket formats if you can't have them online at the same time? Any help would be greatly appreciated.
Thanks,
Linda GravesHaugh Performing Arts Center
Linda,
We switched to the Boca 300 dpi quite a few years ago. Like you it was the middle of the season. We had to create a new ticket design for each ticket design we had for the 200 dpi as the spacing is quite different. I named each of the new designs beginning with the same two letters like "NW" for new so I could easily tell which designs were the new 300 dpi. I created a price type called "Ticket Test" and attached that to a zero dollar or complimentary price map and added it to each event that had a different ticket design. I then had the new 300 Boca installed on a computer I could use for designing and testing the tickets. I attached the new ticket designs to that "Ticket Test" price type under each of the events so I could keep printing the new ticket until it looked the way I wanted. Once all the designs were set to work with the new 300 dpi, all prices were switched to the corresponding new designs and the new Bocas were connected and tested. As I recall I had to build each ticket from scratch as I could not copy the ticket design from the 200 dpi to the 300 dpi.
You may also want to know that for our Boca 300 our Max Rows are set at 750 and our Max Cols are set at 1650.
Hope this helps.