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ADA Web Seating Self Disclosure

Christopher Cuhel
$organization

Hello Everyone,

We are very close to having accessible seating available on our website and was wondering if anyone would be willing to share the verbiage you use on your self disclosure pop up. No need in reinventing the wheel here so, post away. :)

Chris

Parents
  • $organization
    1024x768 Clean false false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    We have this language on all of our “Select Your Seat” pages – either best available or select your own seat

    Wheelchair Icon Wheelchair/Companion Seats: These seats are designated for individuals with disabilities who require a wheelchair space, their companions, and third parties purchasing tickets for accessible seating on behalf of individuals with disabilities who require a wheelchair. If this seat was purchased fraudulently, the ticket buyer will be subject to investigation and relocation.

    Additional Seating for Patrons with Disabilities: Strathmore has aisle seats with moveable armrests for patrons who wish to transfer to a fixed theater seat. The Concert Hall also has chairs without arms to be used in the boxes for patrons who request a wider chair. Seating close to the stage is available for patrons with visual impairments. For any of these seating accommodations, please contact the Strathmore Ticket Office at tickets@strathmore.org or (301) 581-5100 or via Maryland Relay Services for MD residents at 711 or out of state at (800) 735-2258. We strongly recommend all accommodation requests be made at least 2 weeks in advance of the performance.

     

     

    THEN if we see there is a wheelchair seat in the cart, before they get to the check out page, we have them click through this:

     

    Hope that helps.

    Jen

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nicole Keating
    Sent: Monday, November 12, 2012 11:09 AM
    To: Jen Buzzell
    Subject: RE: [Tessitura Ticketing Forum] ADA Web Seating Self Disclosure

     

    Did anyone ever respond to your question?

     

    Several of us have similar disclaimers.  You may want to try the purchase path and just exit prior to submitting a credit card.

     

    Sites that I know have wheelchair access tickets on the web are:

    http://www.kentuckycenter.org/SelectYourOwnSeats/9561#tab-select-seat-link&screenID=1

    http://www.arshtcenter.org/tickets/calendar/syos.aspx?id=11182

    http://www.scfta.org/ticketing/tickets/reserve.aspx?performanceNumber=9459

     

    Several of us also alert customers at a few points in the purchase path.

     

    Good luck!

    Nicole

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christopher Cuhel
    Sent: Thursday, November 01, 2012 12:26 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] ADA Web Seating Self Disclosure

     

    Hello Everyone,

    We are very close to having accessible seating available on our website and was wondering if anyone would be willing to share the verbiage you use on your self disclosure pop up. No need in reinventing the wheel here so, post away. :)

    Chris




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization
    1024x768 Clean false false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    We have this language on all of our “Select Your Seat” pages – either best available or select your own seat

    Wheelchair Icon Wheelchair/Companion Seats: These seats are designated for individuals with disabilities who require a wheelchair space, their companions, and third parties purchasing tickets for accessible seating on behalf of individuals with disabilities who require a wheelchair. If this seat was purchased fraudulently, the ticket buyer will be subject to investigation and relocation.

    Additional Seating for Patrons with Disabilities: Strathmore has aisle seats with moveable armrests for patrons who wish to transfer to a fixed theater seat. The Concert Hall also has chairs without arms to be used in the boxes for patrons who request a wider chair. Seating close to the stage is available for patrons with visual impairments. For any of these seating accommodations, please contact the Strathmore Ticket Office at tickets@strathmore.org or (301) 581-5100 or via Maryland Relay Services for MD residents at 711 or out of state at (800) 735-2258. We strongly recommend all accommodation requests be made at least 2 weeks in advance of the performance.

     

     

    THEN if we see there is a wheelchair seat in the cart, before they get to the check out page, we have them click through this:

     

    Hope that helps.

    Jen

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nicole Keating
    Sent: Monday, November 12, 2012 11:09 AM
    To: Jen Buzzell
    Subject: RE: [Tessitura Ticketing Forum] ADA Web Seating Self Disclosure

     

    Did anyone ever respond to your question?

     

    Several of us have similar disclaimers.  You may want to try the purchase path and just exit prior to submitting a credit card.

     

    Sites that I know have wheelchair access tickets on the web are:

    http://www.kentuckycenter.org/SelectYourOwnSeats/9561#tab-select-seat-link&screenID=1

    http://www.arshtcenter.org/tickets/calendar/syos.aspx?id=11182

    http://www.scfta.org/ticketing/tickets/reserve.aspx?performanceNumber=9459

     

    Several of us also alert customers at a few points in the purchase path.

     

    Good luck!

    Nicole

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christopher Cuhel
    Sent: Thursday, November 01, 2012 12:26 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] ADA Web Seating Self Disclosure

     

    Hello Everyone,

    We are very close to having accessible seating available on our website and was wondering if anyone would be willing to share the verbiage you use on your self disclosure pop up. No need in reinventing the wheel here so, post away. :)

    Chris




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
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