• Replies 5 replies
  • Subscribers 415 subscribers
  • Views 14 views
  • Users 0 members are here
Related

Re-order performances?

Sera Cocora
$organization

Is there a way to re-order the performances listed in the drop-down box within a ticketing order?

We're on version 10 still, any V11 folks have this capability?

Parents
  • $organization

    By default, the sort is alpha based on the performance code.  In Tools/Preferences, there is an option on the right side for “Sort Performance Dropdown by Date”.  Those are the only two options.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Sarah Parker
    Sent: Wednesday, October 17, 2012 1:51 PM
    To: Ryan Creps
    Subject: [Tessitura Ticketing Forum] Re-order performances?

     

    Is there a way to re-order the performances listed in the drop-down box within a ticketing order?

    We're on version 10 still, any V11 folks have this capability?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Ryan Creps (Past Staff Member)

    Hrmm ok.Thanks Ryan.

    It'd be great if there was a different way, as we setup a standard default date for Education Classes that run for a series of dates so that default date doesn't pull in our custom education reports.

    Either that or functionality to specify a date range on a performance would rock. We currently put it in the Text 1 - 4 fields which has character limits for reasons I don't understand.

  • $organization in reply to Sera Cocora

    Hi Sarah:
    We set our mainstage productions to a performance code that starts with a date parameter.  Other events, including workshops have a performance code that begins with a letter indicating the type of event.

    We also create different performance types for performance groups, education, outside events, etc.

    This gives us the option of a more clear sort, with our mainstage productions starting the top of our dropdown in the order screen.  It also lets us isolate our reporting.

    Please feel free to call should you have any questions whatsoever.

    Kindly,

    Mark Sackett
    Box Office Manager / Treasurer
    San Francisco Opera
    (415) 565-6487

  • $organization in reply to Mark Sackett (Past Member)

    Thank you Mark, we do have a similar setup as far as performance codes - it's good to hear other people doing it as well. What we're looking for is a place to specify the date the program ends - we build one performance per program, even if it runs for several weeks.

    I've build something in TR_INV_CONTENT so we may input an end date along with the following pieces of information in case anyone's interested:

    • ED Program End Date
    • ED Days of Week (Mon-Fri)
    • ED Time (10 - 12pm)
    • ED Location Street 1
    • ED Location Street 2
    • ED Location City
    • ED Location State
    • ED Location Zip
    • ED Notes

    & here's a screen shot for a visual:

Reply
  • $organization in reply to Mark Sackett (Past Member)

    Thank you Mark, we do have a similar setup as far as performance codes - it's good to hear other people doing it as well. What we're looking for is a place to specify the date the program ends - we build one performance per program, even if it runs for several weeks.

    I've build something in TR_INV_CONTENT so we may input an end date along with the following pieces of information in case anyone's interested:

    • ED Program End Date
    • ED Days of Week (Mon-Fri)
    • ED Time (10 - 12pm)
    • ED Location Street 1
    • ED Location Street 2
    • ED Location City
    • ED Location State
    • ED Location Zip
    • ED Notes

    & here's a screen shot for a visual:

Children