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Order Search Colour Key

Patrick Drew
$organization

Hi all,

Is anyone able to enlighten me as to the meaning of each row colour in the order search screen? I can't seem to find this in the documentation.

Cheers,

Patrick.

  • $organization

    One row is listed for each constituent record that matches the search criteria.

    Records that are a direct match on Name 1 are listed in white (no highlight).

    Records that are a match on Name 2 are listed in light blue.

    Records that are a match on an alias name are listed in pink.

    Records that are inactive are listed in gray.

    Records that are potential duplicates are listed in light green.

  • $organization in reply to Nichole Mines

    Awesome, thanks Nichole. Is this documented somewhere?

    Patrick.

  • $organization in reply to Patrick Drew

    Wait a minute, I think you might have given me the key for the constituent search screen, I'm after the one for order search...but thanks anyway!

  • $organization

    Hi Patrick,

     

    I am not sure that the colour codes in the constituent search match what you are looking for in the order search window. From memory the order that you have open appears in the list in an apricot colour, orders that you have viewed are in a  darker bluey/green colour and I thought there was one other colour to indicates that someone else has the order open, however when I look at this now those also appear in the darker bluey/green colour.

     

    I hope that helps?

     

    Thanks and regards,

    Mardi.

     

    Mardi Osborn

    Account Manager, IT Services

    Arts Centre Melbourne

     

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    +61 3 9281 8089

     

     

     

     

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    mardi.osborn@artscentremelbourne.com.au

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    artscentremelbourne.com.au

     

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  • $organization
    Sorry about that but I think if you go to the order search screen and click on the help screen it should pull up the documentation


    Sent from my Samsung Epic™ 4G Touch


    --------
    Original message --------
    Subject: Re: [Tessitura Ticketing Forum] Order Search Colour Key
    From: Patrick Drew
    To: Nichole Mines
    CC:



    Wait a minute, I think you might have given me the key for the constituent search screen, I'm after the one for order search...but thanks anyway!
    From: Patrick Drew
    Sent: 10/10/2012 7:43:35 PM

    Awesome, thanks Nichole. Is this documented somewhere?

    Patrick.



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization in reply to Nichole Mines

    Thanks Mardi, that's what I was after. One of our box office team couldn't print an order highlighted in apricot from the search screen and this now makes perfect sense. Hope you are doing well, BTW.

    Cheers again Nichole, unfortunately the order search documentation only references a green highlight for special requests.

    Patrick.