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Ticketing & Customer Service unable to reprint a ticket receipt

unable to reprint a ticket receipt

Julie Gregorchuk $organization over 13 years ago

Are you not able to go back into an order after the fact and print the receipt only for that order?

Mark Sackett (Past Member) $organization over 13 years ago

Hi-
You'll need to check the 'receipt' box and un-click the box underneath that says 'current only'. Keep 'all' highlighted.
That should do it.
Kindly,
Mark Sackett
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Julie Gregorchuk $organization over 13 years ago in reply to Mark Sackett (Past Member)

THANK YOU!!
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