Fixing incorrect price map setup

-----Original Message-----
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Mary Mueller
Sent: Monday, September 17, 2012 1:33 PM
To: Carol Ciulla
Subject: Re: [Tessitura Ticketing Forum] Fixing incorrect price map setup

Hi Patrick,

I think you'll have to delete the line item and re-enter it.

Good luck!




"Patrick Schley"

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09/17/2012 12:19
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Hello Tessiturians,

In setting up our most recent group of Academy class “performances,”
someone (okay, mea culpa, it was me) selected the wrong price map for one
of our price types. As a result, income that should be in the Fall Tuition
GL ended up in the Winter Tuition GL. I’ve used Season Maintenance to fix
the price maps, but now how do I go about fixing the orders that have
already been seated? I tried opening up an order, going to the seat map,
clicking on the seat to remove it, then clicking it again to put it back,
but nothing seems to have changed on my Batch Report, GL-wise.

Any ideas?

Thanks!

-p.

Patrick Schley
Academy Services Manager
FIRST STAGE
Transforming Lives Through Theater
325 West Walnut Street | Milwaukee, WI 53212
(414) 267-2970 direct | (414) 267-2976 fax






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