We are new to Tessitura and we cannot seem to figure out how to create a simple Patron list for different performances with simple criteria such as...Name, Seating Locations, Order #s, email addresses and phone numbers.
Does anyone know how this is done? We cannot believe it is not a report that is already prepared!! We have hundreds of performances per year and required patron lists with different criteria each time...
Anyone have any ideas?
Are you trying to create a seating book? Because that is an available report. Otherwise, I usually create a list for a specific performance by using the criteria “Ticketing performance Code” = whichever code you’ve assigned to that specific performance. For multiple performance, use “Ticketing Performance Code List” IN multiple show codes.
Hope that helps!
Jessica Damrow Sherman
Assistant Ticket Office Manager
The Performing Arts Center
Purchase College
735 Anderson Hill Road
Purchase, NY 10577
914.251.6214
jessica.damrow@purchase.edu
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Hey Supers,
We grabbed a customized Seating Book report off of TASK some time ago (your administrator can take care of that for you) which has a lot more detail including customer address...this should be easily further customized to include email address and phone number without too much trouble.
Feel free to give me a call/direct email if you'd like a bit more guidance.
Oh, and welcome to Tessitura!
T.J.
416-203-6264 ext. 127
tjtasker@soulpepper.ca