PAH ticketing for mobile devices?

Hello,

Just curious if anyone is using PAH ticketing for mobile devices? So someone has their "ticket" on their smartphone and that gets scanned in from the phone.

Thanks,

Amy

  • Hi Amy,

    Normal 0 false false false EN-GB X-NONE X-NONE We aren't actively encouraging it at the moment, but we do have some customers who don't print their tickets out and bring their tickets on their mobile phone. We have had no problems scanning them with our scanners, but it does slow down the process of scanning customers in as they have to scroll through to each ticket.

    Caryl

  • Hi Amy,

    I will be speaking about mobile ticketing at the conference in the web developer show & tell session.  Here is a good thread with a video of what I did when I was at Mccarter.  For the site I built for mccarter we use the print tickets method from the web api.  With that we were able to customize the ticket retrieval and display for mobile.

    http://www.tessituranetwork.com/Community/forums/t/5695.aspx

    Jon

  • Clean Clean false false false EN-US X-NONE X-NONE

    Amy, we don’t use it routinely, but have tested it and it works with N-Scan and our hardware.

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy Aldrich
    Sent: Saturday, August 04, 2012 1:36 PM
    To: rbernard@smm.org
    Subject: [Tessitura Ticketing Forum] PAH ticketing for mobile devices?

     

    Hello,

    Just curious if anyone is using PAH ticketing for mobile devices? So someone has their "ticket" on their smartphone and that gets scanned in from the phone.

    Thanks,

    Amy




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  • Hi Amy,

    We are the same as Caryl and Ray, we have tested it and it works absolutely fine, but we don't promote it.

    I was thinking of developing a mobile page using the API that displayed all the barcodes for the order on a single page, which would improve the process, because, as Caryl says, its not very quick for a customer to open multiple PDF's on their phone.