Hi!
In using v. 11's order search function I've run across a symbol I don't recognize:
If anyone could shed some light on this apparent padlock icon, and why it sometimes has a blue checkmark, I'd be much obliged!
Thanks,
Bryan
My cropped screenshot didn't seem to post, but the icon appears to the left of the actual order number in the 'Order No' column when using Order Search.
My guess is that it is showing an order as locked in a batch, but that's only a guess!
- Heather
The lock icon means the order is locked. The lock with a check means the order is locked in your current batch.
You can find this info in the help system here (in the search results section): http://www.tessituranetwork.com/Help_System/Content/Ticket_Order_Processing/Order%20Search.htm
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Bryan LindemanSent: Friday, July 13, 2012 3:52 PMTo: Kevin SheehanSubject: [Tessitura Ticketing Forum] what is this icon?
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Keen estimation! The padlock icon in question does indeed indicate that an order is currently open, or 'locked.' Thanks, Heather!
Still not sure about the blue checkmark that sometimes appears on the padlock... Guesses welcome!
Thanks Kevin!