Invoice Billing procedures

We've just started using the Invoice PM and scheduling billing.  Does anyone have any in-house documentation they can share about the procedures they use?

We've gone over all the Tessitura documentation and now we're looking for ideas on what to do with situations like rejected credit cards, patrons requesting exceptions, etc.

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Amanda, would it be okay for my subscription manager to contact you as well?  We are doing Invoice Billing for a certain program we have and she has some questions as well.  We are fairly new (just went live in April) so any suggestions on best practices would be much appreciated.  Let me know.

Christy

Jenny-

I don't have any documents but I would be happy to talk with you offline about our procedures to those situations if you think that would help you in any way.   We do alot of invoice billing (3,6 and 9 payments) and have been doing it for a few years. 

Thanks!

Amanda Sheehan

Ticket System Administrator

Cinincinnati Playhouse in the Park

We've just started using the Invoice PM and scheduling billing.  Does anyone have any in-house documentation they can share about the procedures they use?

We've gone over all the Tessitura documentation and now we're looking for ideas on what to do with situations like rejected credit cards, patrons requesting exceptions, etc.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!