I hope this question is not too foolish.
We have a Festival coming up in 2013 were we will want to sell flexi ( 3,4,5+ event ) packages through TNEW and give the option of adding on a $15 Festival programme. Does anyone have any slick ideas on how to achieve this in TNEW without having to use the "continue shopping" button? I have little faith our buyers will know to click on the "Buy Single Ticket" button to find the "Dummy" programme event (especially considering there will be 150 Single Ticket events to trawl through)
Any assistance gratefully received!
You could set up a performance that is titled “festival programme” with the price that is an option in the flexi.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nathaniel JacobsonSent: Monday, 25 June 2012 4:07 PMTo: Brenda FehlbergSubject: [Tessitura Ticketing Forum] Adding a programme (booklet) to a flexi pack in TNEW
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Hey Nathan,
On our TNEW site (which is yet to go live) we have built a customisation so that a pop up screen appears (depending on which price type and which performance you select) that you can put whatever info you like in (including possibly upselling other events / products).
The amazing Roger Boltz from Tessitura Network US Consulting did the config for this.
Beau.
Sorry clicked send before I finished! If the performance was set for a date preceding the first concert in the package it would appear at the top of the list of the flexi which may help.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brenda FehlbergSent: Monday, 25 June 2012 4:18 PMTo: Brenda FehlbergSubject: RE: [Tessitura Ticketing Forum] Adding a programme (booklet) to a flexi pack in TNEW
It sounds like you want to offer the program to anyone who has a package, specifically flex, in their cart. You could use the TNEW validation feature to create an interrupt when a cart contains specific packages (or any packages if you want all packages to be offered the program) based on package ID and lands on a custom page that asks if they would like to add a program book. If they click yes, they are taken to the "dummy" program performance where they can add it to their cart. If they click no, they continue normally. Someone will have to do a bit of SQL work for the interrupt logic and some html coding for the landing page but pretty straightforward. You will also need to play with settings for allowing orders with packages and single "perfs" to be allowed.
We have done this to ask patrons purchasing a season subscription if they want to add parking and/or a donation. http://tickets.kcopera.org/subscription/packages.aspx If you add a package you can see how it works.