• Replies 4 replies
  • Subscribers 414 subscribers
  • Views 106 views
  • Users 0 members are here
Related

Seat hold policy?

Jennifer Aprea
$organization

The amount of seats we're being asked to hold for various departments has gotten out of hand.  We seem  to spend an abundant amount of time seeking permission to release them, negotiating the number of seats and their locations, etc.  So, I'm creating a Hold Policy for our Center to streamline the holds process.  Does anyone already have such a thing and are willing to share?

Thanks in advance!

Jennifer Aprea

AT&T Performing Arts Center

Parents
  • $organization

    In our weekly sales report to our Directors we report the number holds and more importantly their value.

    The Directors then ensure their departments don’t hold on to them unnecessarily!

    We no longer have any issues regarding holds!

    Hope this helps

    Donna

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jennifer Aprea
    Sent: Thursday 14 June 2012 19:22
    To: Donna Marsh
    Subject: [Tessitura Ticketing Forum] Seat hold policy?

     

    The amount of seats we're being asked to hold for various departments has gotten out of hand.  We seem  to spend an abundant amount of time seeking permission to release them, negotiating the number of seats and their locations, etc.  So, I'm creating a Hold Policy for our Center to streamline the holds process.  Does anyone already have such a thing and are willing to share?

    Thanks in advance!

    Jennifer Aprea

    AT&T Performing Arts Center




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

     
             

    Please don't print this email unless you really need to.
     
    Glyndebourne Productions Ltd is a charity, registered number 243877
     
    Glyndebourne Productions Ltd is a limited company registered in England and Wales.
    Registered number: 00358266. Registered office: Glyndebourne, LEWES, East Sussex BN8 5UU
     
    Please note that Glyndebourne Productions Ltd may monitor email traffic data and also the content of email for the purposes of security and staff training
     
    This message contains confidential information and is for the intended recipients only. If you are not an intended recipient you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

     



    This email message has been delivered safely and archived online by Mimecast.
    For more information please visit http://www.mimecast.com
  • $organization in reply to Donna Marsh

    We only hold seats during the main run in 3 primary categories, Senior Management, Press and Development.  As we are under 500 seats, we hold 6 in each category which are released at the latest at 5pm day of performance.  On sold out events we reduce the numbers in advance of the performance date where possible.  Our Tess Administrator is working to move our team to managing their own allocations directly through tess rather than us doing it for them via excel.

    Would be interested to hear what policy you come up with, always good to make changes.

    All the best,

    Aoife

    Abbey Theatre

Reply
  • $organization in reply to Donna Marsh

    We only hold seats during the main run in 3 primary categories, Senior Management, Press and Development.  As we are under 500 seats, we hold 6 in each category which are released at the latest at 5pm day of performance.  On sold out events we reduce the numbers in advance of the performance date where possible.  Our Tess Administrator is working to move our team to managing their own allocations directly through tess rather than us doing it for them via excel.

    Would be interested to hear what policy you come up with, always good to make changes.

    All the best,

    Aoife

    Abbey Theatre

Children
No Data