Monitoring real time capacity attendance on Ncsan

Hi,

In the near future we have an all day event which customers will visit for a few hours and then leave. We use Nscan but cannot find a way of showing a real time attendance figure on the units in either monitor attendance or seat availability. The figure for attendance does not reflect those customers who have visited and left. Does any one have any ideas on how to achieve this?

 

many thanks

 

Lindsey

 

Parents
  • Hi Jared,
     
    The Ncsan units do scan people out when they leave but it does not change the attendance figure unfortunately.
     
    Many thanks for your reply.
     
    Lindsey

     

    Lindsey Nye
    Box Office Manager
    T: 01752 522228 F: 01752 522165



    * tickets will be subject to a booking fee.

    This email and any attachments are confidential and are solely intended for the above named addressee. Any offer or proposal contained within this email does not constitute a contract. Access to this email by anyone else is unauthorised. If you are not the intended  recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. If you have received this email in error, please notify your system manager and the sender of the above email. The views expressed in this email are those of the author and do not necessarily reflect the views of Plymouth Pavilions.

    Theatre Royal (Plymouth) Ltd Registered Office, Royal Parade, Plymouth, PL1 2TR | Registered Charity No. 284545 | Registered Company No. 1560651 | VAT No. 834 8563 01 | Registered in England & Wales


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jared Mollenkopf
    Sent: 01 June 2012 16:34
    To: Lindsey Nye
    Subject: Re: [Tessitura Ticketing Forum] Monitoring real time capacity attendance on Ncsan

    Hi Lindsey,

    What if in addition to scanning tickets as people enter you also scanned tickets as the visitors exited? Would that give you the data you need to monitor actual availability?

    Jared

    From: Lindsey Nye <bounce-lindseynye4660@tessituranetwork.com>
    Sent: 6/1/2012 7:23:19 AM

    Hi,

    In the near future we have an all day event which customers will visit for a few hours and then leave. We use Nscan but cannot find a way of showing a real time attendance figure on the units in either monitor attendance or seat availability. The figure for attendance does not reflect those customers who have visited and left. Does any one have any ideas on how to achieve this?

     

    many thanks

     

    Lindsey

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Hi Jared,
     
    The Ncsan units do scan people out when they leave but it does not change the attendance figure unfortunately.
     
    Many thanks for your reply.
     
    Lindsey

     

    Lindsey Nye
    Box Office Manager
    T: 01752 522228 F: 01752 522165



    * tickets will be subject to a booking fee.

    This email and any attachments are confidential and are solely intended for the above named addressee. Any offer or proposal contained within this email does not constitute a contract. Access to this email by anyone else is unauthorised. If you are not the intended  recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. If you have received this email in error, please notify your system manager and the sender of the above email. The views expressed in this email are those of the author and do not necessarily reflect the views of Plymouth Pavilions.

    Theatre Royal (Plymouth) Ltd Registered Office, Royal Parade, Plymouth, PL1 2TR | Registered Charity No. 284545 | Registered Company No. 1560651 | VAT No. 834 8563 01 | Registered in England & Wales


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jared Mollenkopf
    Sent: 01 June 2012 16:34
    To: Lindsey Nye
    Subject: Re: [Tessitura Ticketing Forum] Monitoring real time capacity attendance on Ncsan

    Hi Lindsey,

    What if in addition to scanning tickets as people enter you also scanned tickets as the visitors exited? Would that give you the data you need to monitor actual availability?

    Jared

    From: Lindsey Nye <bounce-lindseynye4660@tessituranetwork.com>
    Sent: 6/1/2012 7:23:19 AM

    Hi,

    In the near future we have an all day event which customers will visit for a few hours and then leave. We use Nscan but cannot find a way of showing a real time attendance figure on the units in either monitor attendance or seat availability. The figure for attendance does not reflect those customers who have visited and left. Does any one have any ideas on how to achieve this?

     

    many thanks

     

    Lindsey

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
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