Registered Trademark printing on tickets

He Everyone,

I am wondering if anyone else has been able to get the ® to appear on tickets when added. I added it using the ALT code 0174 and it showed in the ticket design, but when I printed a test ticket, the ® did not appear.

Thoughts?

  • I haven't used that one specifically, but it might be a case where (like other special characters) it will only print with Font 13.

  • We couldn't get it to appear either but instead used a work around using text boxes and then moving them into place.

  • I’m pretty sure that none of the Boca fonts support that symbol, including Font 13.  I’m not seeing it on the font samples (which are pulled from Boca documentation).

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

  • Maybe I'm imagining things, but I see it in there under Font 13.

    However, I also remember something about needing to change the printer language settings to "Multilingual - Latin 1 (850)". Also, depending on the BOCA model you are using it might not work. Our newest Lemur printer has no problems with special characters but our older Ghostwriter printers won't print any.

  • Thanks everyone. I thought as much. I’ll just use the TM.

     

    Christopher Cuhel, Patron Services Manager

    First Stage

    Transforming Lives Through Theater

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Tuesday, May 22, 2012 4:04 PM
    To: Christopher Cuhel
    Subject: RE: [Tessitura Ticketing Forum] Registered Trademark printing on tickets

     

    I’m pretty sure that none of the Boca fonts support that symbol, including Font 13.  I’m not seeing it on the font samples (which are pulled from Boca documentation).

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     




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  • We struggled with this for quite sometime too but finally got it to work.  Here is what we did:

     

    1. Make sure you have your Windows font setting for the ticket printer properties set t Latin 1 (850) for all computers you will be printing the ticket on. 

    2. You must use Font 13 in the ticket design

    3. When inserting the symbol hold the ALT key and type 0169.  Although you will see the Normal 0 false false false EN-US X-NONE X-NONE © symbol in the ticket design, when you print the ticket it will print the ® symbol on the ticket. 

    Hope this works for you as well.

    Normal 0 false false false EN-US X-NONE X-NONE

  • Whoops.  You are correct.  I didn’t look close enough.  Sorry about that. 

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com