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Event Deposits

Court Laslop
$organization

Hi All,

I'm looking for some best practice advice: We're looking at having a high priced event that we'd like to take deposits for (both in-house and online). I'm trying to figure out what the best way to set this up would be.

Currently I'm thinking of having a separate price type for the deposit, then returning it and applying payment to the full priced item. I'm a little worried that it makes more work for our box office and that it leaves the door open for orders to be forgotten at the deposit stage, but it's all I can think of that works online and in-client. Does that make sense? Any other thoughts or methods?

Thanks!

Court

Parents
  • $organization

    Have you considered having an On-Account – Events?  Then you monitor the On Account . 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Court Laslop
    Sent: Monday, April 23, 2012 1:24 PM
    To: McKinley, Leslie
    Subject: [Tessitura Ticketing Forum] Event Deposits

     

    Hi All,

    I'm looking for some best practice advice: We're looking at having a high priced event that we'd like to take deposits for (both in-house and online). I'm trying to figure out what the best way to set this up would be.

    Currently I'm thinking of having a separate price type for the deposit, then returning it and applying payment to the full priced item. I'm a little worried that it makes more work for our box office and that it leaves the door open for orders to be forgotten at the deposit stage, but it's all I can think of that works online and in-client. Does that make sense? Any other thoughts or methods?

    Thanks!

    Court




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Have you considered having an On-Account – Events?  Then you monitor the On Account . 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Court Laslop
    Sent: Monday, April 23, 2012 1:24 PM
    To: McKinley, Leslie
    Subject: [Tessitura Ticketing Forum] Event Deposits

     

    Hi All,

    I'm looking for some best practice advice: We're looking at having a high priced event that we'd like to take deposits for (both in-house and online). I'm trying to figure out what the best way to set this up would be.

    Currently I'm thinking of having a separate price type for the deposit, then returning it and applying payment to the full priced item. I'm a little worried that it makes more work for our box office and that it leaves the door open for orders to be forgotten at the deposit stage, but it's all I can think of that works online and in-client. Does that make sense? Any other thoughts or methods?

    Thanks!

    Court




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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