We had a Price Zone Map that was incorrect in Facility Manager, but it is already being used by an event that is on sale. Essentially, one zone was categorized incorrectly, but it didn't show up in the price maps, because they are in the same price level. There have been no sales in these zones, and this price zone configuration is only used on this one series of performances.
I've made the change in the Facility Manager, but the correct is not applying to the performances. Is there some sort of magic to do on the back end to apply this retroactively to these performances?
Thanks everyone!
Christy Warren
Never mind - found it - with the help of the wonderful Jonathan Smillie, of course. In case anyone is wondering, it's the following utility:
UP_UPDATE_ZONE_NO is similar to UP_UPDATE_LOGICAL_NOS, except that it should be run if the zone of any seat is changed after performances or packages have been built. This procedure has an optional parameter of Season. If that parameter is not passed, then all performances and packages are reviewed. NB: Seats that have had their zone changed with the new dynamic zone function, introduced in v5.5, will not be affected by this utility.