Print at Home ticketing Error

I am trying to get Print at home ticketing working and keep getting this error. Is anyone familiar with this error and if so could you please tell me what we need to add to T_Defaults to make it go away?  Any help would be greatly appreciated!

Thanks,

Amy

Message:

Failed to print order.

Severity:

Error

Exception:

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Data.SqlClient.SqlException: Batch Type value not present in T_DEFAULTS table

Error getting batch_no

   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)

   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)

   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)

   at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()

   at System.Data.SqlClient.SqlDataReader.get_MetaData()

   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)

   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)

   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)

   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)

   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)

   at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior)

   at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior)

   at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)

   at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)

   at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)

   at Tessitura.WebAPI.PrintOrder.Execute()

   at Tessitura.WebAPI.Tessitura.GetTicketPrintInformation(String sWebSessionId, Int32 iOrderId, String sHeaderDesign, String sTicketDesign, String cReceipt, String cReprint)

   --- End of inner exception stack trace --- - SoapException

Source:

Order

StackTrace:

   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

   at ETicketServerLibrary.API.Tessitura.GetTicketPrintInformation(String sWebSessionId, Int32 iOrderId, String sHeaderDesign, String sTicketDesign, String cReceipt, String cReprint)

   at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings)

   at Tessitura.ETicket.WindowsService.Orders.Execute(String receipt)

Thank You, Tessitura Team