Hi All
Increasingly we are being asked to implement price optimization on our performances here at Sydney Opera House.
This is done by adding a price Increment price map to each pricetype
Often the changes occur on all performances in a Season and in these cases we administer the updates by Season Manager. However, more frequently we are being asked to make these price changes on a performance level. In these cases we have been going into each performance and making the changes in Ticketing setup, performance by performance.
Does anyone know of a quicker and more time effective way to make these changes
Many Thanks
Justin GriffithsTicketing System Manager
T 02 9250 7731 F 02 9241 6410
Sydney Opera House Bennelong Point
GPO Box 4274 Sydney NSW 2001 AUSTRALIA
Hi Nicole,
I’ve done it both ways, but was told by very reliable source, not to change price maps. It would make some situations a lot easier, and reduce the numbers of maps, to change the map for our price increases. As a very reliable source yourself, any problems this will cause with reporting?
Thanks.
Ray
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nicole KeatingSent: Thursday, March 01, 2012 5:25 PMTo: rbernard@smm.orgSubject: RE: [Tessitura Ticketing Forum] Price Optimization
Have you ever considered just changing the prices on the price map from Facility Mgr instead of creating a new Price Map? It really depends on how you are handling the changes, but that way would work as well.
Nicole
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Justin GriffithsSent: Thursday, March 01, 2012 6:10 PMTo: Nicole KeatingSubject: [Tessitura Ticketing Forum] Price Optimization
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I wish it was possible to add price maps using Season Manager. As Skypp mentions, if you're layering the new price maps on top of the old, you'll have to add the original as well at the same time you add the new one. We find it useful to always keep the original base price map on each perf. We've got some custom reporting that uses that to report on dynamic pricing. I'm currently working on a script to automatically add price maps based on local rules.
A word of warning about layering price maps though - you'll want to check any reports you run to make sure they are still counting seats correctly. Some reports will count each price map as a seat sold, so you could easily end up with some inflated numbers.
True, we make sure to only have one "ticket price" map type and only count "ticket price" when counting number of tickets. But usually I just change my old "ticket price" price map with the new one so that excanges honor the new price.