We transfer them from On Account into a ticketing fees line that is connected to Misc Income.
Janna
Janna J Ellis
Associate Director of Audience Services and Tessitura Specialist
Yale Repertory Theatre/Yale School of Drama
203-432-1522
www.yalerep.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joel Ambrose Sent: Tuesday, April 24, 2012 3:07 PM To: Ellis, Janna Subject: Re: [Tessitura Ticketing Forum] Write off old On Account money?
What method do you use to write off the remaining On Account money? Do you send it to contributions or do you move it to some other location?
From: Michele Keutsch <bounce-michelekeutsch5100@tessituranetwork.com> Sent: 3/2/2012 1:09:00 PM
Hi Dara,
Yearly, we expire any on-account money $25 or less. We do not notify patrons but they are told when the amount gets to $25 or less that if it's not used by the end of the year it will be written off.
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