Separate Product Catalogs for Teams?

Hey Nicholas,

I think Control Groups work well in this situation. J

Beau.

From: Nicholas Hudson-Ellis [mailto:bounce-nicholashudsonellis2615@tessituranetwork.com]
Sent: Tuesday, 28 February 2012 13:30
To: Beau Vigushin
Subject: [Tessitura Ticketing Forum] Separate Product Catalogs for Teams?

Hello all,

I am looking into the best way to set up performances that are specific to different teams. An example is that would be education classes that only the Education Team sees, and film screening performances that only the Box Office team wouls see.

I know the obvious solution is to manage this through Mode Of Sale, but performances in non-active MOS are still visible, although coloured red and unable to be sold. I am fairly certain that these 'red' performances would also be funneled into our Hotlist for all users each day.

Has anyone experimented with using Security groups or some other method to completely hide performances from the Product Catalog calendar? I imagine this would be very useful for orgs with a large number of Performances each day, and have different sales teams.

Many thanks,

Nicholas

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Hi Nicholas

The traditional way to absolutely control access to performances is via Seasons.

If you put your performances into separate Seasons, and control-group the Seasons, then users without the relevant control group won’t see them at all.

________________________________
Ken McSwain

Systems and Technology Manager

Australian Chamber Orchestra

ken.mcswain@aco.com.au

Ph   +61 2 8274 3833 ::  Mob +61 418 659 360 :: Fax  +61 2 8274 3801

PO Box R21, Royal Exchange NSW 1225

2 East Circular Quay, Sydney NSW 2000

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nicholas Hudson-Ellis
Sent: Tuesday, 28 February 2012 13:30
To: Ken McSwain
Subject: [Tessitura Ticketing Forum] Separate Product Catalogs for Teams?

Hello all,

I am looking into the best way to set up performances that are specific to different teams. An example is that would be education classes that only the Education Team sees, and film screening performances that only the Box Office team wouls see.

I know the obvious solution is to manage this through Mode Of Sale, but performances in non-active MOS are still visible, although coloured red and unable to be sold. I am fairly certain that these 'red' performances would also be funneled into our Hotlist for all users each day.

Has anyone experimented with using Security groups or some other method to completely hide performances from the Product Catalog calendar? I imagine this would be very useful for orgs with a large number of Performances each day, and have different sales teams.

Many thanks,

Nicholas

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!