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Text to Book Free Tickets, anyone?

Julie Stanton
$organization

TESS Ticketing Brain Trust,

We have a free community event coming up and are exploring the idea of having patrons text to to secure their free tickets. Basic scenario would be:

  • Marketing materials would have message along the lines of "Text your full name and number of tickets requested to ####"
  • That text would be auto-emailed to our Box Office so they can book tickets in the system. (All tickets will be held at Box Office for pick up on the night of the community event—we're not trying to do mobile QR code style ticket)

Ideal additions to that scenario are:

  • Box office is able text a confirmation to patron's cell phone (hopefully replying via email to cell phone, which is then translated into a text)
  • If/when we sell out of free tickets for the event, SMS system can auto respond to any incoming texts with a standardized message.

Anyone out there have experience along these lines and can offer recommendations/lessons learned/vendors/etc?

Many thanks...

julie

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julie stanton | senior marketing manager
chicago shakespeare theater
800 e. grand ave. | chicago, il 60611312.595.5634 phone | 312.595.5607 fax
jstanton@chicagoshakes.com

  • Former Member
    Former Member $organization

    We have free events down to a science, but we do not use texting to reserve them.  We just use or regular purchase paths.

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Julie Stanton
    Sent: Friday, February 24, 2012 12:15 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Text to Book Free Tickets, anyone?

     

    TESS Ticketing Brain Trust,

    We have a free community event coming up and are exploring the idea of having patrons text to to secure their free tickets. Basic scenario would be:

    • Marketing materials would have message along the lines of "Text your full name and number of tickets requested to ####"
    • That text would be auto-emailed to our Box Office so they can book tickets in the system. (All tickets will be held at Box Office for pick up on the night of the community event—we're not trying to do mobile QR code style ticket)

    Ideal additions to that scenario are:

    • Box office is able text a confirmation to patron's cell phone (hopefully replying via email to cell phone, which is then translated into a text)
    • If/when we sell out of free tickets for the event, SMS system can auto respond to any incoming texts with a standardized message.

    Anyone out there have experience along these lines and can offer recommendations/lessons learned/vendors/etc?

    Many thanks...

    julie

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    julie stanton | senior marketing manager
    chicago shakespeare theater
    800 e. grand ave. | chicago, il 60611312.595.5634 phone | 312.595.5607 fax
    jstanton@chicagoshakes.com




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