Hello,
I wondering about how you schedule your part-time staff. How far in advance are you scheduling your staff (a week, a month, 6 months)? How frequently do you publish your schedule? Do you require a general availability for a period of time (i.e. 6 months) or do you allow your staff to change availability between schedule periods? How do you handle shift changes and do you limit how many changes a staff member can make? Do you have any recommendations for scheduling/budgeting software?
As always, this information is greatly appreciated.
Thanks,
Elizabeth Carlock
Hi Elizabeth,
Apart from myself and the Box Office manager, our staff is entirely made up of SUNY Purchase students and recent graduates. We normally schedule 2 weeks in advance, and keep an ongoing spreadsheet regarding their availability. Once the schedule is printed and up, that’s it. If something comes up, we require staff members to cover their own shifts and mark the changes on the schedule accordingly. They have actually created a Facebook page where they can work out scheduling if need be. This system has worked well for us – it saves aggravation and keeps staff on their toes.
I hope this helps!
Jessica
Jessica Damrow Sherman
Assistant Ticket Office Manager
The Performing Arts Center
Purchase College
735 Anderson Hill Road
Purchase, NY 10577
914.251.6214
jessica.damrow@purchase.edu
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Elizabeth CarlockSent: Wednesday, February 08, 2012 4:59 PMTo: Damrow, JessicaSubject: [Tessitura Ticketing Forum] Questions about scheduling part-time staff
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