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How can we identify Development Team ticket sales

Katie Fathers
$organization

Hi there,

We are just setting up the Box Office module of Tessitura, which we have only used for Development until now. For complicated internal budget reasons I shan't go into here Development need to be able to identify which member of the team has made the booking, why, and for which constituent.

We initially thought of having one 'Development' Price Type but can we report on this? Is the only way of getting detail to set up lots of Price Types (e.g. Dev - Cultivation, Dev - Individuals, Dev - Corporate Sponsors, Dev Corporate Members, Dev - Trust & Foundations - the list could go on!) or will we have to just keep track on a spreadsheet...?

Any thoughts welcome!

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  • Former Member
    Former Member $organization

    I was thinking the same thing.

     

    Also, you can use Solicitor as a Dimension in the Seats Cube of T-stats if you need to pull info on those orders.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Katie Fathers
    Sent: Friday, February 03, 2012 10:11 AM
    To: Nicole Keating
    Subject: Re: [Tessitura Ticketing Forum] How can we identify Development Team ticket sales

     

    Thanks for the pointers Dale, I'll look into it.

    From: Dale Aucoin <bounce-daleaucoin4707@tessituranetwork.com>
    Sent: 2/3/2012 8:54:30 AM

    Katie,

    There are probably a few different options that you should consider but it kind of depends on your other box office business practices.

    If you are trying to identify a specific person responsible for an order I would recommend using the Solicitor field on the order.  The nice thing about this dropdown is that it can be populated by Tessitura users and non-users.  See page 8 of this document:

    http://www.tessituranetwork.com/network/Learning/Documentation/Security/Security%20Administration.aspx

    You might also want to investigate having a Development Mode of Sale to further segregate these orders.  More information on Modes of Sale can be found here:

    http://www.tessituranetwork.com/network/Learning/Documentation/Ticketing/Mode%20of%20Sale.aspx

    Dale




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    I was thinking the same thing.

     

    Also, you can use Solicitor as a Dimension in the Seats Cube of T-stats if you need to pull info on those orders.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Katie Fathers
    Sent: Friday, February 03, 2012 10:11 AM
    To: Nicole Keating
    Subject: Re: [Tessitura Ticketing Forum] How can we identify Development Team ticket sales

     

    Thanks for the pointers Dale, I'll look into it.

    From: Dale Aucoin <bounce-daleaucoin4707@tessituranetwork.com>
    Sent: 2/3/2012 8:54:30 AM

    Katie,

    There are probably a few different options that you should consider but it kind of depends on your other box office business practices.

    If you are trying to identify a specific person responsible for an order I would recommend using the Solicitor field on the order.  The nice thing about this dropdown is that it can be populated by Tessitura users and non-users.  See page 8 of this document:

    http://www.tessituranetwork.com/network/Learning/Documentation/Security/Security%20Administration.aspx

    You might also want to investigate having a Development Mode of Sale to further segregate these orders.  More information on Modes of Sale can be found here:

    http://www.tessituranetwork.com/network/Learning/Documentation/Ticketing/Mode%20of%20Sale.aspx

    Dale




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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