Hi there,
We are just setting up the Box Office module of Tessitura, which we have only used for Development until now. For complicated internal budget reasons I shan't go into here Development need to be able to identify which member of the team has made the booking, why, and for which constituent.
We initially thought of having one 'Development' Price Type but can we report on this? Is the only way of getting detail to set up lots of Price Types (e.g. Dev - Cultivation, Dev - Individuals, Dev - Corporate Sponsors, Dev Corporate Members, Dev - Trust & Foundations - the list could go on!) or will we have to just keep track on a spreadsheet...?
Any thoughts welcome!
Katie,
There are probably a few different options that you should consider but it kind of depends on your other box office business practices.
If you are trying to identify a specific person responsible for an order I would recommend using the Solicitor field on the order. The nice thing about this dropdown is that it can be populated by Tessitura users and non-users. See page 8 of this document:
http://www.tessituranetwork.com/network/Learning/Documentation/Security/Security%20Administration.aspx
You might also want to investigate having a Development Mode of Sale to further segregate these orders. More information on Modes of Sale can be found here:
http://www.tessituranetwork.com/network/Learning/Documentation/Ticketing/Mode%20of%20Sale.aspx
Dale
Thanks for the pointers Dale, I'll look into it.