Having used PAHT last year and only used one ticket tempalte, we were wondering if PAHT supports sending a different electronic ticket design for each price type, same concept as printing a regular ticket?
Is this something that needs to be customized or enabled with TPAHTS?
PAH makes these associations based on the ticket design_no tied to the price type. So you would need to first identify the design_no’s for all the relevant price types. You would then need to create PDF templates for each of these designs (named as the design_no) and the elements would need to be named for the element id’s in the design. So, for instance, say you have a Regular (design_no = 2051) and a Child price type (design_no = 2055) used in an order scheduled for PAH. When the service runs, it will check the TR_PAHT_CONFIGURATION table for the order MOS and see if there is a design specified. If there is not, it will then look for the design(s) associated to the price types in the order. In this case, it will then look for PAH templates named 2051.pdf and 2055.pdf to print the order.
Gregg Stickney
Application Support Specialist
Tessitura Network
www.tessituranetwork.com
gstickney@tessituranetwork.com
Office +1 888-643-5778 x318
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michael CuffaroSent: Monday, January 16, 2012 4:24 PMTo: Gregg StickneySubject: RE: [Tessitura Ticketing Forum] Can PAHT support multiple ticket designs
You mention I would have to create several templates. No problem, however how do I associate the email template with a price type. Is there a reference table?
From: Gregg Stickney <bounce-greggstickney9906@tessituranetwork.com>Sent: 1/16/2012 3:10:01 PM
In short, yes. If you do not specify a design in the TR_PAHT_CONFIGURATION table for the MOS, the ticket data will be generated from the ticket design specified in the performance’s pricing setup. If you go this route, you would need to make sure you have PAH templates created for every possible price handled by PAH.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michael CuffaroSent: Monday, January 16, 2012 3:39 PMTo: Gregg StickneySubject: [Tessitura Ticketing Forum] Can PAHT support multiple ticket designs
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Gregg-
I'm interested in the option described above for our PAHTS and I was wondering if anything had to be done in terms of the MOS 0 default. Do I have to select "none" for the ticket design to use?
*edit*
Just tested and this seemed to work