We do not have infomaker installed on our server, and I am just a Box Office manager. We do not have an IT staff person. I need to pull data for renewal forms from the rollovers I created. Does anyone know of a way to get all of the necessary data out in one report? Last year I pulled the order info and the constituent info separately, then did a merge in Excel. That process is very involved and it seems there should be an easier way. Any suggestions would be greatly appreciated.
Thank you.
-dennis
Hi Dennis,
What you want is the data behind what you see on the screen, so generally it doesn’t matter what it’s showing (but what you describe does sound a little odd). Renewal notices always select the same set of data, but they don’t always display all that data. When you save the output to Excel though, you will get all the data, even if some of that data isn’t displayed on the screen. So try saving the output to Excel and see what you get.
If you don’t get the data you want when you do that, look in the T_FORMAT_INFO table and tell me what is in the D_Object column for the row for the renewal notice format you are using when you run the Renewal Notices report.
And here are three links to topics in the new online help system that explain renewal notices:
Renewal Notice Formats
Renewal Notice Data Fields
Subs Renewal Notices Report
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com