Hello Everyone!
Here at the TSA we would like to better engage with our patrons. For example: flagging patrons as disabled or donors or "frequent flyers", then being able to pull the rooster and see that someone with these flags are coming to the event.
But I don't know whether this would be best/easiest/most useful to do this as a CSI/attribute/etc.
Or how to do it for that matter?
Please share what you do and let me know if you have any advice!
Many thanks,
Jamie Jean
Most of our consortium members also use attributes for disabled patrons as you are able to specify the disability. You could then create a CSI for this patron every time they are set to attend a performance in order to alert front of house staff by running the Performance Customer Service Log report.
Alternatively, you could create a list of everyone who has the disability attribute and use that as a filter in the Performance Seating Book report. However, that would only work for either one type of disability or all of them together, or else you'd have to run the report several times over.
~Dan