Hi,
We have a patron who is insisting that we remove his credit card number from our records, which we are more than happy to oblige. We found, however, that we can only mark them invalid, we have not been able to permamently delete them as we get a message that the number is being referenced in other tables.
Surely there has to be some way to delete them from the constituent account?
I found that the number would not be available for sellers to see if you made it inactivated in the transactions/credit card screen. I have not found any other way to delete it in the system once the card is associated with a payment.
Trudy Guest,
SLCo Center for the Arts ArtTix
This utility report is used to remove old and inactive credit card account data from the Tessitura database. Deletions can optionally be made to the account data (T_ACCOUNT_DATA) as well as the Credit Card Server log (T_CC_SERVER_LOG). It exists as a front end utility so that it may be scheduled to run periodically using the Tessitura Report Server. The Purge Credit Card Account Data utility report can be found in the Data Management folder of the Reports window.
This might assist you.
Thank you have a good day!
Naomi Williams
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Trudy Guest Sent: Tuesday, June 23, 2009 10:01 AM To: Naomi Williams Subject: Re: [Tessitura Ticketing Forum] Deleting a Credit Card Number
From: Brian O'Neill <bounce-brianoneill8854@tessituranetwork.com> Sent: 6/22/2009 5:14:08 PM
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