Hi everybody!
My DBA (who could probably solve this problem in 5 minutes) is on vacation for two weeks! So I'm hoping someone will have an answer to my predicament and that I'll have the ability to pull it off. :)
In the Performance set up under the Content tab we have two different content types that are pretty important to our finance department. One of them provides the ending to the GL string and one of them determines what happens to the GST included in the ticket price.
My finance department just asked me to verify how a specific performance was set up because the GST isn't doing what it's supposed to be doing. After looking at the values in the content tab, I see nothing wrong with it!
So I'm wondering if another performance was accidentally assigned the same GL ending. But I'm not sure how to check that without going into each individual concert and checking manually (which would be painful...). Does anyone know of a Tess canned report that will list content info for performances?
And if this isn't the problem I'm really at a loss!
Thanks for any input you may have!
Hi Beth,
There is no standard report that outputs what’s in the Content tab for performance. The only fast way to find what you are looking for is with IT assistance.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
That's what I was afraid of.
Thanks!