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Canned comp code report?

Kelly Brown
$organization

We've recently begun assigning reason indicators to all discounted PTs (not just "Comp").  Is there a canned report that tracks comp codes?  All my colleagues in the area use TStats (which we don't have) or custom reporting to pull this data, but it seems to me that there's gotta be a canned report that does this...right?

  • $organization

    Hi Kelly,

     

    There is a canned report called “Complimentary Ticket Listing” and it lists the Comp Reason. Hope this helps

     

    Ashley Voorhees

    Omaha Performing Arts

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kelly Brown
    Sent: Thursday, December 01, 2011 1:52 PM
    To: Ashley Voorhees
    Subject: [Tessitura Ticketing Forum] Canned comp code report?

     

    We've recently begun assigning reason indicators to all discounted PTs (not just "Comp").  Is there a canned report that tracks comp codes?  All my colleagues in the area use TStats (which we don't have) or custom reporting to pull this data, but it seems to me that there's gotta be a canned report that does this...right?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Ashley Voorhees

    Thanks, Ashley!  Woefully, it doesn't look like we have that particular report.  Le sigh...

  • $organization

    Do you have access to all the canned reports? You might want to double check with your IT department.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kelly Brown
    Sent: Thursday, December 01, 2011 2:17 PM
    To: Ashley Voorhees
    Subject: RE: [Tessitura Ticketing Forum] Canned comp code report?

     

    Thanks, Ashley!  Woefully, it doesn't look like we have that particular report.  Le sigh...

    From: Ashley Voorhees <bounce-ashleyvoorhees9478@tessituranetwork.com>
    Sent: 12/1/2011 2:02:02 PM

    Hi Kelly,

     

    There is a canned report called “Complimentary Ticket Listing” and it lists the Comp Reason. Hope this helps

     

    Ashley Voorhees

    Omaha Performing Arts

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kelly Brown
    Sent: Thursday, December 01, 2011 1:52 PM
    To: Ashley Voorhees
    Subject: [Tessitura Ticketing Forum] Canned comp code report?

     

    We've recently begun assigning reason indicators to all discounted PTs (not just "Comp").  Is there a canned report that tracks comp codes?  All my colleagues in the area use TStats (which we don't have) or custom reporting to pull this data, but it seems to me that there's gotta be a canned report that does this...right?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Ashley Voorhees

    I don't believe that is a standard report. Sounds like one worth sharing, though.



    [edited by: Amanda Freeman at 2:32 PM (GMT -6) on 1 Dec 2011]
  • $organization in reply to Ashley Voorhees

    Hmm. I have access to all reports in our system and we don't have that one either. Is it possibly a shared or custom report?

  • $organization

    You are right, I had my IT guy take a look. Sorry!

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Thursday, December 01, 2011 2:37 PM
    To: Ashley Voorhees
    Subject: RE: [Tessitura Ticketing Forum] Canned comp code report?

     

    I don't believe that is a standard report.

    From: Ashley Voorhees <bounce-ashleyvoorhees9478@tessituranetwork.com>
    Sent: 12/1/2011 2:21:56 PM

    Do you have access to all the canned reports? You might want to double check with your IT department.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kelly Brown
    Sent: Thursday, December 01, 2011 2:17 PM
    To: Ashley Voorhees
    Subject: RE: [Tessitura Ticketing Forum] Canned comp code report?

     

    Thanks, Ashley!  Woefully, it doesn't look like we have that particular report.  Le sigh...

    From: Ashley Voorhees <bounce-ashleyvoorhees9478@tessituranetwork.com>
    Sent: 12/1/2011 2:02:02 PM

    Hi Kelly,

     

    There is a canned report called “Complimentary Ticket Listing” and it lists the Comp Reason. Hope this helps

     

    Ashley Voorhees

    Omaha Performing Arts

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kelly Brown
    Sent: Thursday, December 01, 2011 1:52 PM
    To: Ashley Voorhees
    Subject: [Tessitura Ticketing Forum] Canned comp code report?

     

    We've recently begun assigning reason indicators to all discounted PTs (not just "Comp").  Is there a canned report that tracks comp codes?  All my colleagues in the area use TStats (which we don't have) or custom reporting to pull this data, but it seems to me that there's gotta be a canned report that does this...right?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    In my profile on the Tessitura website is a Price Type Reason report that will look at all of the reasons for all price types for a performance.  Your DBA is welcome to download the report and install it for you.  We find it very useful for exactly what you are describing.

     

    Elizabeth Carlock

    Director, Ticketing Services

    The Granada Theatre 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kelly Brown
    Sent: Thursday, December 01, 2011 11:52 AM
    To: Elizabeth Carlock
    Subject: [Tessitura Ticketing Forum] Canned comp code report?

     

    We've recently begun assigning reason indicators to all discounted PTs (not just "Comp").  Is there a canned report that tracks comp codes?  All my colleagues in the area use TStats (which we don't have) or custom reporting to pull this data, but it seems to me that there's gotta be a canned report that does this...right?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Complimentary Reason Listing (sic) is not a standard report, just FYI.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Elizabeth Carlock
    Sent: Thursday, December 01, 2011 7:12 PM
    To: Ryan Creps
    Subject: RE: [Tessitura Ticketing Forum] Canned comp code report?

     

    In my profile on the Tessitura website is a Price Type Reason report that will look at all of the reasons for all price types for a performance.  Your DBA is welcome to download the report and install it for you.  We find it very useful for exactly what you are describing.

     

    Elizabeth Carlock

    Director, Ticketing Services

    The Granada Theatre 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kelly Brown
    Sent: Thursday, December 01, 2011 11:52 AM
    To: Elizabeth Carlock
    Subject: [Tessitura Ticketing Forum] Canned comp code report?

     

    We've recently begun assigning reason indicators to all discounted PTs (not just "Comp").  Is there a canned report that tracks comp codes?  All my colleagues in the area use TStats (which we don't have) or custom reporting to pull this data, but it seems to me that there's gotta be a canned report that does this...right?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!