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Create Your Own Series Renewals

Amy Catanzaro
$organization

I was wondering if anyone would be willing to share how you are handling renewals for Create Your Own Flex series renewals? We would like to have these series included on our renewal invoices for our next season and allow these subscribers to renew their packages online through some sort of rollover order if possible.

Thanks!

Amy

  • Former Member
    Former Member $organization

    Hi Amy,

     

    We use a Ranking to identify CYO subscribers for online renewals. This really just points them to pages with the ‘welcome to the next season’ messaging and allows access to an allocation not available to brand new subscribers. We don’t provide them with any sort of seating or faux rollover – they just need to start the CYO process from scratch.

     

    Don’t know if that’s helpful?

     

    Cheers

     

    Amalia

     

     

    Amalia Hordern

    CRM Manager


    The Australian Ballet
    P 03 9669 2768| M 0421 234 251| F  03 9690 1009
    Level 5, 2 Kavanagh St, Southbank VIC 3006
    australianballet.com.au    

  • $organization

    Thanks, Amalia!

     

    From: Amalia Hordern [mailto:bounce-amaliahordern3694@tessituranetwork.com]
    Sent: Monday, January 16, 2012 9:53 PM
    To: Amy Finch
    Subject: Re: [Tessitura Ticketing Forum] Create Your Own Series Renewals

     

    Hi Amy,

     

    We use a Ranking to identify CYO subscribers for online renewals. This really just points them to pages with the ‘welcome to the next season’ messaging and allows access to an allocation not available to brand new subscribers. We don’t provide them with any sort of seating or faux rollover – they just need to start the CYO process from scratch.

     

    Don’t know if that’s helpful?

     

    Cheers

     

    Amalia

     

     

    Amalia Hordern

    CRM Manager


    The Australian Ballet
    P 03 9669 2768| M 0421 234 251| F  03 9690 1009
    Level 5, 2 Kavanagh St, Southbank VIC 3006
    australianballet.com.au    

    From: Amy Finch <bounce-amyfinch6310@tessituranetwork.com>
    Sent: 11/30/2011 2:53:11 PM

    I was wondering if anyone would be willing to share how you are handling renewals for Create Your Own Flex series renewals? We would like to have these series included on our renewal invoices for our next season and allow these subscribers to renew their packages online through some sort of rollover order if possible.

    Thanks!

    Amy




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