Is there a way to track expired gift certificates in Tess? If a gift certificate is partially redeemed, would the new gift certificate have the same expiration date as the original?
Any information on how your organization expires & tracks gift certificates would be greatly appreciated!
Melissa
Yes. The Gift Certificate Expiration Utility can be used to move the balance of gift certificates to another payment method.
For details on the utility and everything else about gift certificates, see the Gift Certificate document.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Hi Kevin,
Do you have an updated link for Gift Certificate documentation? I'm getting an error when I click on the link you provided. Thanks!