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House Management Reporting in Tessa?

Janna Ellis
$organization

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Is anyone using Tessa to generate your House Management/ Front of House reports?  We are looking to develop one but want to know what others are doing and if you will share your experiences with us.  We are less concerned with scheduling of ushers and are more interested in the reporting with performance information included.  Any ideas?

Thanks,

Janna

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  • $organization

    Thanks for your input.

     

    I am looking for a report that is more like a daily performance report that the House Manager sends to the staff via email about the performance, attendance, and any issues he/she encountered.  Is anyone doing this in Tessitura?

     

    Janna

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Caryl Jones
    Sent: Tuesday, November 08, 2011 4:32 AM
    To: Ellis, Janna
    Subject: Re: [Tessitura Ticketing Forum] House Management Reporting in Tessa?

     

    We use CSI's to let FOH know about any issues that a customer has let us know about via our Call Centre (ie they need to be met with a wheelchair at a specific door etc.). They also get Seating Books for the event, restaurants, carparks as scheduled reports. They also have access to Tessitura so that they can run reports etc on the night should they need to.

    We also have a report which looks at all the bookings made on the seats which are available for Access use which lets them know how many wheelchairs they have in each section.

    Caryl

    From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com>
    Sent: 11/7/2011 12:06:18 PM

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Is anyone using Tessa to generate your House Management/ Front of House reports?  We are looking to develop one but want to know what others are doing and if you will share your experiences with us.  We are less concerned with scheduling of ushers and are more interested in the reporting with performance information included.  Any ideas?

    Thanks,

    Janna




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Thanks for your input.

     

    I am looking for a report that is more like a daily performance report that the House Manager sends to the staff via email about the performance, attendance, and any issues he/she encountered.  Is anyone doing this in Tessitura?

     

    Janna

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Caryl Jones
    Sent: Tuesday, November 08, 2011 4:32 AM
    To: Ellis, Janna
    Subject: Re: [Tessitura Ticketing Forum] House Management Reporting in Tessa?

     

    We use CSI's to let FOH know about any issues that a customer has let us know about via our Call Centre (ie they need to be met with a wheelchair at a specific door etc.). They also get Seating Books for the event, restaurants, carparks as scheduled reports. They also have access to Tessitura so that they can run reports etc on the night should they need to.

    We also have a report which looks at all the bookings made on the seats which are available for Access use which lets them know how many wheelchairs they have in each section.

    Caryl

    From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com>
    Sent: 11/7/2011 12:06:18 PM

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Is anyone using Tessa to generate your House Management/ Front of House reports?  We are looking to develop one but want to know what others are doing and if you will share your experiences with us.  We are less concerned with scheduling of ushers and are more interested in the reporting with performance information included.  Any ideas?

    Thanks,

    Janna




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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