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List Manager

Richard Dotson Jr.
$organization

Good Morning All!

We have our Ballet School on Tess and I was trying to build a list of students for a particular class.  When I setup criteria, no members are created on the list.  I have tried using MOS education (which is what the school uses).  I have tried date parameters (that specific to "perf" date and tried using the "between" option) still, no members populate the list.  I have also tried using the performance name and still to no avail!!!!  Any suggestions as to what might be going on!!

Thank you for you suggestions and ideas!

Richard Dotson, Jr

BO Mngr, Miami City Ballet

 

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  • $organization

    Hi Richard,

     

    The procedure that updates the ticket history has a parameter for seasons. If a season is not added to that parameter, no performances from that season are added to the ticket history. Talk to your IT staff and have them check to make sure that the season for your classes is included in the season parameter.

     

    Kevin

     

     

     

  • $organization in reply to Kevin Sheehan
    Thanks Kevin!  Will do!
     
    RAD
     
    Richard Dotson
     
    Box Office Manager
    Miami City Ballet
    Phone:  305-929-7000  Ext:  1300
    Fax:    305-929-7012
     
     
     
     
     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Thursday, June 11, 2009 9:27 AM
    To: Richard Dotson, Jr.
    Subject: RE: [Tessitura Ticketing Forum] RE: List Manager

    Hi Richard,

     

    The procedure that updates the ticket history has a parameter for seasons. If a season is not added to that parameter, no performances from that season are added to the ticket history. Talk to your IT staff and have them check to make sure that the season for your classes is included in the season parameter.

     

    Kevin

     

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization in reply to Kevin Sheehan
    Thanks Kevin!  Will do!
     
    RAD
     
    Richard Dotson
     
    Box Office Manager
    Miami City Ballet
    Phone:  305-929-7000  Ext:  1300
    Fax:    305-929-7012
     
     
     
     
     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Thursday, June 11, 2009 9:27 AM
    To: Richard Dotson, Jr.
    Subject: RE: [Tessitura Ticketing Forum] RE: List Manager

    Hi Richard,

     

    The procedure that updates the ticket history has a parameter for seasons. If a season is not added to that parameter, no performances from that season are added to the ticket history. Talk to your IT staff and have them check to make sure that the season for your classes is included in the season parameter.

     

    Kevin

     

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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