We have an almost sold out concert coming out but are starting to get seats donated back. However those seats are not being offered for sale online. Is there a setting or something I have missed in TNEW to be able to sell those seats online?
Elizabeth Carlock
This might be the issue? From the T_Defaults documentation:
800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 BEST SEAT DONATED SEATS
800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This optional setting allows seats donated back for resale to be considered as Available for the Best Seating procedures. A value of 'Yes' will make such seats available. The default setting, 'No' will ensure that the system works as it did previously, ignoring Donated for Resale seats for Best Seating.