Is there a way to view an inactive user's ticklers? Better yet, is it possible to transfer them to a current user?
Thanks!
Allyson
Hi Allyson,
I think most organizations have a "tickler assignment user group" which allows us to view and edit existing ticklers for any user easily.If you already have one set up you should be able to simply go to the Tools menu, View Ticklers, and check the box that says View Managed Users Tasks.Once done, you can sort by user and reassign the tickler if needed.
More information on setting up a tickler assignment user group can be found here on page 15.
Hope that is helpful.
Cheers!