Default End Time

Thanks Kevin. The issue we have is that never fail, even if we change it
to a different time it somehow makes its way back to the default time
and if we don't notice it, we are in the middle of getting a show in the
door and the price types turn off. I just thought if there was a way to
set the default to a different time it would be very helpful.

>>> "Kevin Sheehan"
10/12/2011 12:32 PM >>>

Hi Amy,

That default defaults to the performance date and time (the start
default defaults to the day and time you create the performance). You
can manually edit it right on the Pricing tab. It’s used as the
default when you add a price map from the Pricing tab. The start and
end defaults on the Mode of Sale tab work the same way.

Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com




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That sounds like something I would open a help ticket for.

Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com

I would also check to see that the applicable modes of sale are not set to end at performance time.

+Ryan Creps
+Tessitura Network

Amy, I've found this happens sometimes as well and I think it happens when I forget to tab or click out of the date/time field.  If you don't, then Tessitura doesn't recognize that a change has been made and doesn't prompt you to save your changes.