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Hiding a show on the web

Ginger Muse
$organization

We built two performance as per the show's promoter. Now they only want one show to be visable on line.

I've tried the following:   Removed the Web Publishing date.    Made the show inactive (not just off sale).  Tried to delete the event but couldn't get past the date ( but did delete all the MOS, PriceMaps and Pricetypes.   Changed the door open and close date and times.

But it still shows up as two performances. what else can I do?

  • $organization

    Your site is probably caching the info. Did you try clearing the cache? How long has it been since you made the change? The change to the web publish and the MOS should have done the trick.

  • $organization

    I’ve cleared the cache and then had a co-worker clear it too.  I will check again.

     

    ~Ginger M

      TPAC -  ticketing

    desk 615.782.4063

     cell  615.473.0027

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Monday, October 03, 2011 1:22 PM
    To: Ginger Muse
    Subject: Re: [Tessitura Ticketing Forum] Hiding a show on the web

     

    Your site is probably caching the info. Did you try clearing the cache? How long has it been since you made the change? The change to the web publish and the MOS should have done the trick.

    From: Ginger Muse <bounce-gingermuse7025@tessituranetwork.com>
    Sent: 10/3/2011 1:14:12 PM

    We built two performance as per the show's promoter. Now they only want one show to be visable on line.

    I've tried the following:   Removed the Web Publishing date.    Made the show inactive (not just off sale).  Tried to delete the event but couldn't get past the date ( but did delete all the MOS, PriceMaps and Pricetypes.   Changed the door open and close date and times.

    But it still shows up as two performances. what else can I do?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Ginger Muse

     I just realized you said you removed the web publish dates. If that's blank the perf will always show up. To hide it, the web publish dates should be in the past.

  • $organization

    Thanks, that did the trick!

     

    ~Ginger M

      TPAC -  ticketing

    desk 615.782.4063

     cell  615.473.0027

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Monday, October 03, 2011 1:33 PM
    To: Ginger Muse
    Subject: RE: [Tessitura Ticketing Forum] Hiding a show on the web

     

     I just realized you said you removed the web publish dates. If that's blank the perf will always show up. To hide it, the web publish dates should be in the past.

    From: Ginger Muse <bounce-gingermuse7025@tessituranetwork.com>
    Sent: 10/3/2011 1:24:58 PM

    I’ve cleared the cache and then had a co-worker clear it too.  I will check again.

     

    ~Ginger M

      TPAC -  ticketing

    desk 615.782.4063

     cell  615.473.0027

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Monday, October 03, 2011 1:22 PM
    To: Ginger Muse
    Subject: Re: [Tessitura Ticketing Forum] Hiding a show on the web

     

    Your site is probably caching the info. Did you try clearing the cache? How long has it been since you made the change? The change to the web publish and the MOS should have done the trick.

    From: Ginger Muse <bounce-gingermuse7025@tessituranetwork.com>
    Sent: 10/3/2011 1:14:12 PM

    We built two performance as per the show's promoter. Now they only want one show to be visable on line.

    I've tried the following:   Removed the Web Publishing date.    Made the show inactive (not just off sale).  Tried to delete the event but couldn't get past the date ( but did delete all the MOS, PriceMaps and Pricetypes.   Changed the door open and close date and times.

    But it still shows up as two performances. what else can I do?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Ginger Muse

    Does anyone know how to completely remove a perfomance from the web?

    The MOS and Web dates do not prevent someone from typing in the URL with the Performance ID :(

    Removing Web MOSs will prevent people purhcasing tickets, but not hide the event completely. :(