Hi David…
As an organization we decided to not charge for Print at Home or for leaving the ticket at will call. Instead we made the switch to the website to have the default delivery be Print at Home and noticed a huge change in the number of tickets being left at will call or standard mail. This small change made a difference. We are also looking to sell a sponsorship as we find it has the potential to be prime real estate.
Ashley Voorhees
Omaha Performing Arts
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of David Ellis Sent: Wednesday, September 28, 2011 3:12 PM To: Ashley Voorhees Subject: [Tessitura Ticketing Forum] Print at Home va. Will Call Charges
We at TPAC are about to turn on Print at Home ticketing and are considering charging a fee for will call rather than charging a fee per ticket for print at home. The idea behind this is to push patrons to print at home rather than utilize our workforce to deliver tickets. As a side benefit, we'd like to sell a sponsorship for our print at home template.
We are curious if there are any other Tessitura clients using this model for will call / print at home tickets? If so, what are the charge for will call.
Thanks for any input.
David
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