We at TPAC are about to turn on Print at Home ticketing and are considering charging a fee for will call rather than charging a fee per ticket for print at home. The idea behind this is to push patrons to print at home rather than utilize our workforce to deliver tickets. As a side benefit, we'd like to sell a sponsorship for our print at home template.
We are curious if there are any other Tessitura clients using this model for will call / print at home tickets?
Thanks for any input.
David
We lowered our handling fee for patrons who choose to use PAH. If patrons choose to have their tickets printed by us, either mail to customer or HABO, they pay more for that service.
Michele